Frequently Asked Questions

Patriot Seven Services brings over 50 years of combined technical experience and a 98% first-call resolution rate — meaning most issues are solved on the spot, not escalated into tickets that linger for days. We’re veteran-owned, which means our team operates with the discipline, integrity, and mission-first accountability instilled through military service. Unlike other local MSPs, our certified engineers combine enterprise-grade expertise with the responsiveness and personal accountability of a hometown team — backed by 8 years of proven results serving Massachusetts businesses. 

Small businesses are actually the most vulnerable to IT outages, cyberattacks, and data loss, because most don’t have an in-house IT department to catch problems before they become costly. Patriot Seven Services delivers enterprise-level protection — 24/7 monitoring, cybersecurity, and backup & disaster recovery — at a fraction of the cost of hiring a full-time IT employee. One in-house IT hire can cost $60,000–$90,000+ per year and still can’t cover every specialty. With us, you get a full team of certified experts, a 98% first-call resolution rate, and true peace of mind knowing your business is protected like it’s mission-critical, because to you, it is. 

We provide comprehensive managed IT services built around reliability and peace of mind, including managed IT support & helpdesk, Microsoft 365 and cloud management, network & infrastructure monitoring, 24x7 managed security, and backup & disaster recovery / business continuity planning. Our goal is simple: keep your business running smoothly and securely, so you can focus on growth instead of worrying about downtime, data loss, or cyber threats